![]() ![]() The information discussed within the program is confidential. ![]() Please note the build is from our pre-release program. Please do let us know if the issue still persists on your system with this build or you have any other queries regarding Illustrator. In the downloads section builds are posted under title “24.0.1 Build 1”. Your Adobe Creative Cloud login credentials will work perfectly here.Īfter joining to the pre-release program click on the “My Programs” tab and click on “View Program” button under the heading Adobe Illustrator CC. You need to join the Adobe Illustrator CC pre-release program after logging into the above site under the “Available Programs” tab. This issue is fixed in 24.0.1 beta build and you can download it from the location: Please mention the title of this issue as the subject of the mail. Kindly share the above with us at in a Zip file. Iv)Try to save file and let us know if that helps Vi)Try to save file and let us know if that helps Iv)Uncheck "Optimize file Open and Save Time on Slow Network (Beta) " Launch Illustrator and check if you can save the documentģ)Please share your preset folder in a Zip FileĤ)Please try the below mentioned workaround and let us know if that helps: Move the presets identified in step 3 out of this folderħ. Make a note of presets that use PDF compatibility version 1.3Ħ. Check PDF compatibility of PDF presets that are not defaultģ. If you use custom Adobe PDF presets then follow below stepsĢ. Launch Illustrator and check if you can save the document Rename the folder to “Settings old” and create a new empty folder “Settings” in the same placeģ. Mac: ~/Library/Application Support/Adobe/Adobe PDF/SettingsĢ. If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps Ģ)Please try the below mentioned workaround and let us know if that helps: We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:ġ)Kindly provide some video, Test file(Via File→Package) & some steps with which you are facing issue and share with us at. We have fixed the bug which was orignally reported but it seems some users are still facing the issue.
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